Need help? Call us on 1-877-281-3476

Frequently Asked Questions

Product Specific FAQs

If you have a question about a particular product range, please click one of the links below:

Matte Stickers FAQs

Glossy Stickers FAQs

Metallic Stickers FAQs

Domed Stickers FAQs

General FAQs

What shapes can I choose from?

Our vinyl stickers are available in almost any shape you can think of. On our website you can choose from: Rectangle, Square, Circle, Stadium, Diamond and Oval. Once you have chosen your shape you will have full control of the width, height and corner radius (if applicable) to tailor it to your requirements.

If you would like to specify a custom shape or have the sticker contour-cut around the edge of your design / logo, please contact us, attach your logo and explain your requirements. Our graphic designers will be happy to put together a design for you to approve.

What is your minimum order value?

Our minimum is one sheet of stickers which depends on the size of your sticker. We round up all orders to a full page which is 9 1/4" wide by 10" tall with a printable area of 9.125" x 9.125". Stickers can be printed from as small 1/2" x 1/2" or as large as 9.125" x 9.125".

How are the stickers supplied?

All of our custom stickers are supplied in an easy-to-peel sheet format, not on a roll or individually cut. The sheets are 9 1/4" wide by 10" tall with a printable area for the location of the stickers which is 9.125" x 9.125".

How much do you charge for delivery?

We offer a choice of delivery options as part of the online ordering process. To see our current list of delivery options, please see our Service & Delivery Options page. All of our orders are sent by FedEx with 1-2 days of transit. We do not allow 3rd party shipping or pick ups at our location. All production can be ordered standard with 4 days of production or rush with 2 days of production. We also have separate shipping charges for Alaska and Hawaii.

Do you offer international shipping?

We only ship to the United States and have separate shipping charges for Alaska and Hawaii. Our partner firm offers stickers in the United Kingdom through www.stickersinternational.co.uk

How fast are your turnaround times?

We aim to ship all orders within 2-4 business days of confirmed payment unless it's for a very large quantity. Please see our Service & Delivery Options page for our current service and delivery choices.

If you need your stickers quickly or must hit a deadline, we have a rush option that produces your order in 2 business days and ships it via FedEx but must be ordered 10am EST to be included same day ordered production. Standard service is 4 business days for production and 1-2 day transit.

Are there any setup or design fees?

Here at Stickers International we are proud to say that we have no hidden charges. That means no no setup fees and no design fees! To keep ordering simple, all that you pay is the cost of the stickers, delivery and taxes if applicable. Taxes are only charged for shipping orders to Florida, Illinois, California, Michigan and Georgia.

How much do your stickers cost?

All of our prices are based on the sticker size and the chosen quantity. The more you buy, the cheaper each sticker becomes. As the size of each sticker is different, we don't have a static price list. Instead, you can get an instant quote by filling out our easy to use quote form. You'll get a price immediately that you can print or email directly from the page. If you want to order online straight away, simply choose your sticker and follow the order process!

How can I pay for my order?

There are 2 different methods of payment that you can choose from on our website:

  • Credit card
  • Terms

    All orders default to Credit Card. We accept Visa, Mastercard, Discover and American Express. The credit card are an instant payment, causing no delay to your order. In order to apply for terms, you must contact Client Services directly at 1-877-281-3476.

How does your service compare to others?

Our quality of service is the best in the industry and we strive to keep it that way. At Stickers International we offer a reliable, friendly service and we invite you to give us a call at 1-877-281-3476. We have representatives available via phone, email or live chat from 9am-5pm.

How long have you been in the industry?

We have been in the printing industry for more than 25 years, gathering a vast amount of professional knowledge that we can use to help you create the perfect custom stickers or labels for your company.

Other aspects of promotional printing that we can provide you with include Name Badges, Embroidered, Sublimated and Digitally Printed Patches, Embroidery, Transfers and other apparel decorations.

Do you supply a digital proof before printing?

If you order your custom stickers on our website, a digital proof will be shown on screen after you click the "Finished Designing" button. Please check this carefully to ensure everything looks correct. The pink line denotes the edge of the sticker and will not be printed.

If you place your order via email for a custom shape, we will send you a PDF proof for approval. The order will not enter production until the PDF proof has been approved in writing and payment has been received. If at all possible, it's always faster to place your order on our website as there are no delays for emails to be sent/received and no waiting for artwork approval.

How do you print the stickers and labels?

We print all of our custom sticker and label products using state of the art, high resolution digital printing machines. We print using CMYK inks. For more details, please see the Technical tab on the relevant product page.

How do you prefer my artwork / logo to be supplied?

When designing your sticker online, the website allows you to upload .jpg .jpeg .png .gif .pdf .eps and .ai files. Via email, we can accept logos and badge designs in almost any format, just send us the best quality logo you have and we'll be able to produce the best possible result.

As a general rule, our preferred file formats are .pdf .ai and .eps. Other common file formats that we can accept include .jpg .jpeg .doc and .docx. As previously mentioned, we can open almost anything. In the unlikely event that you send us a file we cannot open, we will contact you about your options. We can currently accept files via email up to around 5MB. To find out more about submitting your own artwork and logos please visit our artwork guidelines page.